Shipping Policy

We ship worldwide (excluding North Korea).

All shipments comply with international safety regulations and do not include restricted items such as batteries or hazardous materials unless otherwise specified.

Orders are typically processed and shipped within 5 business days after payment is received.

If an item is out of stock, we will notify you promptly with an updated timeline.

Shipping costs vary depending on the destination and order details.

Please contact us to receive an accurate shipping quote.

DHL Express is the default shipping carrier.

If you prefer a different carrier, please contact us with your shipping requirements or reach out to your sales representative.

Import duties, taxes, and other fees are not included in the product or shipping price.

International shipments may be subject to local customs charges (including VAT) upon arrival. These charges are the responsibility of the recipient.

UFACTORY is not responsible for any additional fees incurred during customs clearance, and customers are expected to comply with all local import regulations.